Payment Methods
Flexible & Secure Checkout
A flexible and secure checkout experience—choose the payment method that suits you best.
We accept major bank cards, PayPal, digital wallets, and other secure payment methods. Your payment process is protected by end-to-end encryption and handled by PCI-compliant service providers.
Accepted Payment Methods
Credit & Debit Cards
We accept:
- Visa
- Mastercard
- UnionPay
Digital Wallets
Available depending on your region and device:
- Google Pay
- Apple Pay
- Shop Pay
Other Payment Options
- PayPal
- Bancontact
Currency
All prices are settled in Euros (EUR).
If your card uses a different currency, the exchange rate conversion will be handled by your bank or payment provider.
Trusted Payment Security
Your payment information is protected through:
✓ Encrypted checkout (TLS/SSL)
✓ PCI-DSS compliant payment processors (Shopify / Stripe / PayPal)
✓ 3D Secure verification, fraud detection, and tokenization technology
✓ We never store your full card details
Refunds & Order Cancellations
Approved refunds will be credited back to your original payment method.
Banks and payment providers typically require 3–10 business days to process refunds.
Frequently Asked Questions (FAQ)
My card payment was declined. What should I do?
Please try again, use a different card or digital wallet (Apple Pay / Google Pay), or contact your bank to authorize the transaction.
Can I use Apple Pay or Google Pay?
Yes. If your device or browser supports these payment options, they will appear in your cart or during checkout.
Can I get reimbursed through health insurance?
You can check with your health insurance provider to see if you are eligible for reimbursement.
Some of our customers have successfully obtained reimbursement this way. Specific requirements may vary depending on the insurance company and region.
Do you accept PayPal?
Yes, we do. You can select PayPal as a payment option during checkout.
Need help with payment?
If you need assistance with your payment, please contact us online or email:
We usually respond within 24 hours.